Ordering and delivery
Amarok Sports EU supplies country distributors only. Log in to the distributor portal to see your distributor prices and order directly on this website.
Ordering
You order through the distributor portal on this website. You can also send your order by email to amarok.eu@amaroksports.com. Your order is final once we have confirmed it to you in writing. Prices, stock and product details on the site are shown with care, but they are an indication and can change.
Payment
There is no online payment on this website. You receive an invoice for your order and pay within 14 days net of the invoice date, unless other payment terms have been agreed in writing. Your payment terms are shown at checkout, on your order confirmation and on your invoice (General sales conditions, article 8).
Shipping
- Ordered before 14:00 CET? Stock items ship the same day.
- Parcels are shipped with GLS. You find the track and trace link under My account.
- Shipping costs are added at invoicing, using the cheapest suitable method for the weight and value of your order.
- Pallet shipments are available on request.
- Licensed products. For products that need an arms or trading licence, we only deliver once we have a certified copy of your licence, in English. Where the rules call for a different carrier or extra documents, we arrange that with you.
If something goes wrong
Something goes wrong with your shipment? Then we sort it out for you. Let us know straight away and we take it from there.
Delivery times and backorders
In-stock items are picked and shipped from our warehouse in Kaatsheuvel, the Netherlands. Any delivery date we mention is an indication, never a promise. We may deliver an order in parts and invoice each part separately. Items that are not in stock stay on backorder and ship as soon as they arrive. You can follow them under My account.
On arrival, please check your delivery and report damage or missing items straight away, in writing and in any case within five days. Returns only with our prior written permission (General sales conditions, article 7).
Payment, delivery and transport are covered in articles 3 to 8 of our General sales conditions.